VA Wants to Hide C&P Results Until After Claim Decision – BAD IDEA

Our View: restricting C&P info until after an award decision prevents vets from any input before it is too late to correct or challenge. This throws the vet into the BVA process, taking years to then make right whatever problems were in the C&P exam.

From the National Journal October 21, 2014:
Veterans Affairs officials want to change when veterans can view some of their medical records online, fearing that some could become violent if they see negative comments and think their disability claims will be denied.

Veterans must get a medical exam as part of the process for filing a disability claim for a service-related injury. Within days or weeks of the exam, veterans can see the doctor's forms or notes by using the "Blue Button" on My HealtheVet, the VA's website for health records.

A group of department officials said Monday that they fear some veterans could see the notes from the exam, assume from this partial picture that their claim is being denied, and take out their anger on local VA officials. They voiced their safety concerns Monday to members of the department's Advisory Committee on Disability Compensation at their meeting this week in Washington.

"He walks past the [compensation-and-pension] clinic, and he's very angry. Goes into the C-and-P clinic, and we have an incident of some kind," said Gerald Cross, the chief officer in the Veterans Health Administration's office of disability and medical assessment. "Some of our C-and-P clinics are quite small, … and it doesn't have much in the way of reasonable defense. We're very concerned about that."

Patricia Murray, the director of the VA's clinical program and administrative operations, said that to try to prevent any misunderstandings, the VA is removing the compensation-and-pension medical exam from a veteran's online health record until after a decision on his or her disability claim has been made.