(Note 23 Sept 2016: VA leadership resolved this thru BVA, and Joe's claim is being expedited! Problem solved, but still a question left unanswered – how could the Boston regional claims office and the Boston BVA have screwed this up so completely?)
Thanks to our community of C-123 veterans, we were able to identify the C-123 vet whose claim was so terribly screwed up. Joe Collins is our guy, and today I had the pleasure of speaking with Joe and jhis wife.
We got his name and SSAN to authorities in VA to reconsider his claim and June 2016 denial.
Let's hope VA moves on this one: Joe's claim dates from 2007!