[T]he government’s interest in veterans cases is not that it shall win, but rather that justice shall be done, that all veterans so entitled receive the benefits due to them.” Barrett v. Nicholson, 466 F.3d 1038, 1044 (Fed.Cir.2006)
13 February 2013
Ever Tried to Call the VA? Fuhgeddaboudit!
I have tried for two weeks, and never got through. Regardless, day or night, I get the "we're ever so grateful you called, your call is important to us, goodbye" recording to brush me off. Emails to IRIS have been unanswered for months...in fact, I don't believe I've ever had a response.
The 800 number used to give a veteran the option of setting up an appointment for a return call, and now they don't bother with that, either.